Prime Senior Placement – Alabama Gulf Coast
Effective date: 10/01/2026
This Privacy Policy describes how Seniors First Choice Management, LLC, doing business as Prime Senior Placement — Alabama Gulf Coast (“we,” “us,” or “our”), collects, uses, and protects personal information in connection with our location page, inquiry forms, chat widget, placement assistance, and text messaging program.
This policy applies to our Prime Senior Placement – Alabama Gulf Coast location. It does not govern services provided independently by other Prime Senior Placement locations or outside providers.
Information We Collect
We collect information you provide when you contact us, submit a form, use our chat widget, or request assistance. This may include your name, email address, telephone number, preferred location, relationship to the person needing assistance, care preferences, placement timing, budget, and the content of your inquiry.
When you use our chat or text messaging services, we collect the messages you send and records relevant to your messaging choices, including your opt-in, opt-out, and consent records.
Placement discussions may involve information about mobility, memory, health, or daily living needs. Provide only information reasonably necessary for your request. If you provide information about someone else, you must have permission or other lawful authority to do so. Do not submit medical records, Social Security numbers, insurance identifiers, financial account details, or sensitive documents through general forms, chat, or text messages. Contact us to arrange an appropriate method if such information is needed. We request separate consent where required for sensitive information.
Our website uses Google Analytics to understand website activity. Depending on the configuration and your choices, analytics information may include pages visited, interactions, referral sources, approximate location, and browser and device information. Hosting and security systems may also process technical information, such as IP addresses and request logs, to deliver and protect the website.
How We Use Information
We use information to respond to inquiries; understand requested placement assistance; discuss senior living options; coordinate introductions, appointments, and tours; provide related follow-up; maintain service records; and operate and protect our website and communications systems. We also use information to document consent, honor communication preferences, and meet applicable legal obligations.
If you opt in to our non-marketing text messaging program, we use your mobile number to send messages within the scope of that consent. We do not use that consent to enroll you in unrelated programs or promotional messaging.
Information Disclosures
We may provide information to service providers that support our operations, such as website hosting, form and chat processing, record management, and customer support. Access is limited to what is needed for the services they perform on our behalf, subject to applicable restrictions.
When you request placement assistance, we may disclose relevant placement information to a senior living community or care provider to arrange an introduction, evaluate an option, or coordinate a tour or transition. We obtain permission or other authorization where required. We do not provide your text messaging opt-in data or consent to those organizations, and your consent to our SMS program does not authorize them to text you.
We may also disclose information when required by law or as otherwise lawfully necessary to address fraud, security incidents, legal claims, or an immediate threat to safety. These disclosures remain subject to applicable law.
Mobile Information and Text Messaging Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This mobile information and messaging consent restriction controls over any broader information disclosure language in this policy. Your SMS consent is specific to Prime Senior Placement — Alabama Gulf Coast; it does not authorize messages from other Prime Senior Placement locations or outside organizations.
Cookies and Google Analytics
We use Google Analytics to understand how visitors use our website and help improve its content and functionality. Google Analytics may use cookies and similar technologies to collect information about website activity.
You can manage or block cookies through your browser settings. Blocking cookies may affect certain website features and does not necessarily stop every form of data collection. Learn more about Google’s practices at https://policies.google.com/technologies/partner-sites.
Communications and Your Choices
We may respond to your inquiry using the contact information you provide, subject to applicable law and your preferences. You may request a different contact method or ask us to stop optional communications by contacting us below. If we send marketing emails, you may use the unsubscribe instructions in those emails.
Text messaging is optional and requires a separate opt-in. Providing a telephone number, submitting a general inquiry, using a chat widget, or accepting this policy does not by itself enroll you in our SMS program. Consent is not a condition of purchasing anything or receiving placement assistance.
Our non-marketing texts concern your senior living inquiry, placement assistance, appointment and tour scheduling, and related follow-up. Message frequency varies based on your inquiry and interactions. Message and data rates may apply.
Reply STOP to the number sending you messages to unsubscribe. Reply HELP for assistance, or contact us using the support email below. You may receive a confirmation of your opt-out. To rejoin, complete our opt-in process again.
See our Text Messaging Terms in our Terms and Conditions: https://placedbyprime.com/terms-and-conditions-al-gulf-coast/
Retention and Security
We retain information for as long as reasonably necessary to fulfill the purposes described here, provide requested assistance, document communication choices, and meet legal and recordkeeping obligations. Retention depends on the type of information, the status of your request, and applicable requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure.
Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information, or to ask about our practices. Depending on applicable law, you may have additional rights, including obtaining a copy of information or withdrawing certain consents. Requests are subject to applicable rights, verification requirements, and lawful exceptions. We may need to verify your identity and your authority to act for another person.
Use the support email or office phone below and identify your request as a privacy request. We will respond as required by applicable law. Withdrawing SMS consent does not require submitting a separate privacy request; you may reply STOP as described above.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. If you believe a child under 13 has provided personal information, please contact us so we can review and take appropriate action.
Third-Party Websites
Outside websites, including senior living community websites, have their own privacy practices. Please review their notices before providing information.
Changes to This Policy
We may update this policy and revise the effective date above. We will provide additional notice or obtain consent when required by law. Changes do not expand an existing SMS consent beyond its original scope.
Contact Us
Prime Senior Placement — Alabama Gulf Coast
Legal business name: Seniors First Choice Management, LLC
Office phone: (251) 545-3037
Support email: [email protected]
SMS program number: (251) 545-3037
Location website: https://placedbyprime.com/alabama-gulf-coast/